Jaguar specialist
Independent Jaguar servicing and repairs
Reverie Autocare services Jaguar cars to the manufacturer's schedule and parts specification, and diagnoses faults by testing before any part is replaced. We also carry out automatic gearbox oil services, MOT tests in our own Class 4 bay and repairs from timing chain rattles to DPF warnings at our centre in Welwyn Garden City.
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What do you do for Jaguar owners?
Reverie Autocare is an independent service centre at 57 Great North Road, Welwyn Garden City. For Jaguar owners we offer:
- Servicing to the manufacturer’s schedule and parts specification.
- Automatic gearbox oil service, with the oil and filter changed in-house.
- Diagnosis and repair, from warning messages to cooling, emissions and engine faults.
- MOT tests in our own Class 4 bay.
We also add the service to the car’s digital service record.
Electric and hybrid Jaguar models, including the I-PACE, are looked after by technicians qualified to work on electric and hybrid vehicles.
Which Jaguar models do you look after?
We look after the XE, XF, F-Pace, E-Pace, F-Type and XJ. Some Jaguar engines are also used in Land Rover and Range Rover models, so the same testing applies, and we look after those cars too, as described on our Land Rover and Range Rover page.
Which Jaguar faults do you deal with?
- 2.0 diesel timing chain: an engine rattle or camshaft sensor faults from the 2.0 Ingenium diesel in the XE, XF, F-Pace and E-Pace.
- DPF warnings: a DPF warning on a Jaguar diesel, where we find out why regeneration is failing before anything else.
- 5.0 V8 timing chain: a rattle at idle and on cold start from the 5.0 V8. This page also covers Jaguar models with that engine, including the XF, XJ, XK, F-Type and F-Pace SVR.
- Coolant leaks: a “Coolant level low” message, a coolant smell or a puddle under the car. This page also covers Jaguar models with the 5.0 V8.
- Turbo faults: low power, a whistle, smoke or limp mode on V6 diesels. This page also covers Jaguar diesels.
- AdBlue, NOx and EGR: faults in the emissions systems of diesel models. This page also covers Jaguar diesels.
- Battery drain: a battery that goes flat after the car has stood. This page also covers Jaguar models.
How do you find the cause of a fault?
A fault code is not a repair. We read the fault data, test to prove the cause, and send you a written price and a promised update time before any part is fitted. If we find something else, we send photographs and ask for your written approval before doing it. Once the repair is done, we verify it, with a test drive where appropriate.
What does it cost?
We price each job for your car. Request a quote with the registration and what the car is doing, and we agree the price with you before any work starts, so there is no surprise invoice.
Should I check for a recall first?
Yes. Whether a recall applies depends on the individual car, so check your registration on gov.uk. Recall work is done by the manufacturer’s network, not by us.
Do you remove DPF, EGR or AdBlue systems?
No. We repair DPF, EGR and AdBlue systems and never remove or disable them.
Reverie Autocare is an independent specialist and is not affiliated with or endorsed by Jaguar Land Rover or Jaguar.
Our promise on every job
- Written approval before any extra work
- Photographic proof of what we find
- A promised update time
- No surprise invoice
- A test drive and verification where appropriate
Our service centre
Where will my car be looked after?
At our centre at 57 Great North Road, Welwyn Garden City, built so that waiting for your car is not wasted time.
- Seven ramps and an on-site MOT bay
- Three customer waiting areas
- A co-working space with Wi-Fi
- A multi-faith prayer room and quiet room
- Lavazza coffee
- Customer parking
Questions people ask us
- How often does a Jaguar need servicing?
- We work from the manufacturer's schedule for your car rather than a general rule. Send us the registration and mileage and we will confirm what is due.
- Which engine oil do you use in a Jaguar?
- Oil to the specification listed for your car's engine. We confirm it for each car before we fill it, rather than using one oil for every Jaguar.
- My Jaguar may have an open recall. Can you do the work?
- No. Whether a recall applies depends on the individual car, so check your registration on gov.uk. Recall work is done by the manufacturer's network, not by us.
- Will you remove or disable a DPF, EGR valve or AdBlue system?
- No. We repair DPF, EGR and AdBlue systems and never remove or disable them.
- Is Reverie Autocare part of Jaguar?
- No. Reverie Autocare is an independent specialist and is not affiliated with or endorsed by Jaguar Land Rover or Jaguar.