Our service centre
Inside the Reverie Autocare service centre
The Reverie Autocare service centre at 57 Great North Road, Welwyn Garden City, has seven ramps, its own Class 4 MOT bay and three customer waiting areas. If you stay while we work, there is a co-working space with Wi-Fi, a multi-faith prayer room, a quiet room and Lavazza coffee, with customer parking on site.
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Where is the service centre?
Reverie Autocare is at 57 Great North Road, Welwyn Garden City, Hertfordshire, AL8 7TL. We are open Monday to Friday from 8am to 5pm and on Saturday from 8am to 1pm. We are closed on Sundays.
What is in the workshop?
- seven ramps
- an on-site MOT bay for Class 4 tests
Because the MOT bay is part of the centre, your car can be serviced, repaired and tested without leaving the site.
What is it like to visit?
We are an independent specialist, not a franchised dealer, and we are not affiliated with any vehicle manufacturer. What we offer is a dealership-level customer experience from an independent: somewhere comfortable to wait, work that is documented with photographs, and no extra work without your written approval.
Can I wait while my car is worked on?
Yes. The centre has three customer waiting areas. Lavazza coffee is available while you wait.
Some jobs can be done while you wait. Tell us what your car needs when you book and we will tell you whether yours is one of them.
Can I work while I wait?
Yes. There is a co-working space with Wi-Fi, so you can carry on with your day while we look after the car.
Is there somewhere to pray or sit quietly?
Yes. The centre has a multi-faith prayer room and a separate quiet room, open to customers while they wait.
Can I park at the centre?
Yes. There is customer parking on site.
What if I cannot wait?
A courtesy car and collection and delivery are both available. Ask when you book whether either suits your job, and we will explain how it works for your visit.
How do I pay?
We accept card payments. Before any work starts you get a written price, and nothing extra is added without your written approval, so there is no surprise invoice.
Work carries a parts and labour warranty. Ask us for the terms.
What can I book here?
Servicing, MOT tests, diagnostics, brakes, tyres and other fast-fit work at competitive prices, and repairs. See car servicing, MOT, car diagnostics and tyres.
How do I book?
Use the enquiry form on this page. Tell us your registration and what the car needs, and we will reply during opening hours.
Our promise on every job
- Written approval before any extra work
- Photographic proof of what we find
- A promised update time
- No surprise invoice
- A test drive and verification where appropriate
Our service centre
Where will my car be looked after?
At our centre at 57 Great North Road, Welwyn Garden City, built so that waiting for your car is not wasted time.
- Seven ramps and an on-site MOT bay
- Three customer waiting areas
- A co-working space with Wi-Fi
- A multi-faith prayer room and quiet room
- Lavazza coffee
- Customer parking
Questions people ask us
- Can my car have its MOT without leaving the site?
- Yes. We have our own Class 4 MOT bay at the centre, so your car stays on the premises for its test.
- Can I wait while my car is worked on?
- Yes. There are three customer waiting areas, a co-working space with Wi-Fi, a multi-faith prayer room, a quiet room and Lavazza coffee. Some jobs can be done while you wait, so ask when you book.
- Is there parking for customers?
- Yes. There is customer parking at the centre.
- Can I have a courtesy car or collection and delivery?
- Both are available. Ask when you book whether one suits your job.
- Do you take card payments?
- Yes. We accept card payments.