About us
About Reverie Autocare, from the team behind Reverie Autos
Reverie Autocare is an independent service centre for German cars and Jaguar Land Rover, and for chauffeur and private hire vehicles, at 57 Great North Road, Welwyn Garden City. We are from the team behind Reverie Autos, the car sales business on the same site.
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Who are we?
Reverie Autocare is an independent service centre at 57 Great North Road, Welwyn Garden City. We service, test and repair German cars and Jaguar Land Rover models, and we look after the chauffeur and private hire vehicles their drivers rely on.
Who is behind Reverie Autocare?
We are from the team behind Reverie Autos, the car sales business on the same site. Reverie Autos has been trading for 11 years and has served more than 3,000 customers.
Which cars do we look after?
- BMW and MINI
- Mercedes-Benz
- Audi, Volkswagen, SEAT, Škoda and CUPRA
- Land Rover and Range Rover
- chauffeur and private hire vehicles
Electric and hybrid work is carried out by technicians qualified to work on electric and hybrid vehicles.
What do we do?
Servicing, MOT tests in our own Class 4 bay, diagnostics and repairs, with tyres, brakes, batteries and exhausts at competitive prices. Bodywork, alloy wheel refurbishment and valeting are done on site too.
Are we a franchised dealer?
No. Reverie Autocare is independent, and we are not affiliated with or endorsed by any vehicle manufacturer. What we aim to give you is a dealership-level customer experience from an independent: a centre with three waiting areas and somewhere to work, work that is documented, and a clear answer before anything extra is done.
How do we work?
A fault code is not a repair. We test, prove the cause, get your written approval, then fix the car and verify the repair. Read more about our diagnostic process.
On every job you get:
- written approval before any extra work
- photographic proof of what we find
- a promised update time
- no surprise invoice
- a test drive and verification where appropriate
Work carries a parts and labour warranty. Ask us for the terms.
Where are we?
57 Great North Road, Welwyn Garden City, Hertfordshire, AL8 7TL. We are open Monday to Friday from 8am to 5pm and on Saturday from 8am to 1pm, and closed on Sundays. See what you will find when you arrive at our service centre.
Who runs the business?
Reverie Autocare Ltd, registered in England & Wales, Company No. 17423528, registered office 57 Great North Road, Welwyn Garden City, AL8 7TL. VAT No. GB 529 434 574.
How do I get in touch?
Use the enquiry form on this page. Tell us your registration and what the car needs, and we will reply during opening hours.
Reverie Autocare is an independent specialist and is not affiliated with or endorsed by BMW, MINI, Mercedes-Benz, Audi, Volkswagen, SEAT, Škoda, CUPRA, Jaguar Land Rover, Land Rover or Range Rover.
Our promise on every job
- Written approval before any extra work
- Photographic proof of what we find
- A promised update time
- No surprise invoice
- A test drive and verification where appropriate
Our service centre
Where will my car be looked after?
At our centre at 57 Great North Road, Welwyn Garden City, built so that waiting for your car is not wasted time.
- Seven ramps and an on-site MOT bay
- Three customer waiting areas
- A co-working space with Wi-Fi
- A multi-faith prayer room and quiet room
- Lavazza coffee
- Customer parking
Questions people ask us
- Is Reverie Autocare linked to a car manufacturer?
- No. Reverie Autocare is an independent specialist and not a franchised dealer. We are not affiliated with or endorsed by any vehicle manufacturer.
- How is Reverie Autocare connected to Reverie Autos?
- Reverie Autocare is from the team behind Reverie Autos, the car sales business on the same site at 57 Great North Road, Welwyn Garden City.
- Do I have to have bought my car from Reverie Autos?
- No. We look after German cars, Jaguar Land Rover models and chauffeur and private hire vehicles wherever they were bought.
- Will you do extra work without asking me?
- No. If we find something beyond what you booked, we show you the evidence and a written price. Work starts only after you approve it in writing.
- Does your work carry a warranty?
- Yes. Work carries a parts and labour warranty. Ask us for the terms.