Contact Reverie Autocare

Where are you?

Reverie Autocare, 57 Great North Road, Welwyn Garden City, Hertfordshire, AL8 7TL.

We are on the B197 Great North Road at Stanborough, just west of the A1(M). There is customer parking at the centre.

Which station is nearest?

Welwyn Garden City station is the nearest, about 5 to 6 minutes away by car or taxi. It is more than half an hour away on foot, so if you are leaving the car with us, plan a lift or a taxi.

If getting here is a problem, ask about a courtesy car or collection and delivery when you book.

When are you open?

• Monday to Friday: 8am to 5pm
• Saturday: 8am to 1pm
• Sunday: closed

How do I get in touch?

Use the enquiry form on this page and we reply during opening hours.

What should I put in the form?

The more we know, the faster we can help:

• Your registration, so we can check the details of your car.
• What the car needs. Choose a service from the list, and use the message box to tell us about any warning light, noise or fault, and when it happens.
• Your preferred date, if you have one.
• Your name, mobile and email, so we can reply.

What happens after I send it?

We reply during opening hours to arrange your booking or to ask anything we need to know about the car.

Before any work starts, you get a written price. If we find something else once the car is with us, we show you the evidence, with photos, and nothing extra is done without your written approval.

Can I wait while the work is done?

Ask when you book whether your job is one you can wait for. While you are here, you can use:

• three customer waiting areas
• a co-working space with Wi-Fi
• a multi-faith prayer room and a quiet room
• Lavazza coffee