For Reverie Autos customers
Bought your car from Reverie Autos? Service it next door
If you bought your car from Reverie Autos, you can have it serviced, MOT tested and repaired at Reverie Autocare, on the same site at 57 Great North Road, Welwyn Garden City. Reverie Autocare is from the team behind Reverie Autos, and we get your written approval before any extra work is done.
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Who is Reverie Autocare?
Reverie Autocare is from the team behind Reverie Autos, the car sales business on the same site at 57 Great North Road, Welwyn Garden City. Reverie Autos has been trading for 11 years and has served more than 3,000 customers.
Reverie Autocare is the service centre: seven ramps and our own MOT bay, on the same Great North Road site where you bought your car.
What can I book for my car?
- Servicing to the manufacturer’s schedule for your car
- MOT tests in our own Class 4 bay on site
- Diagnosis and repairs, from warning lights to running faults
- Tyres and brakes
Will you work on the car I bought?
Our specialism is German cars and Jaguar Land Rover. Whatever you bought, send us the registration and we will tell you what we can do for your car.
Do you work on electric and hybrid cars?
Yes. Electric and hybrid work is carried out by technicians qualified to work on electric and hybrid vehicles.
What happens if you find a fault?
A fault code is not a repair. We test to prove the cause before any part is fitted, and then:
- We show you the evidence, with photos.
- You get a written price, and nothing extra is done without your written approval.
- We tell you when to expect your next update.
- Where it is appropriate, we test drive the car to check the repair has worked.
Can I wait while the work is done?
Ask when you book whether your job is one you can wait for. The centre has three customer waiting areas, a co-working space with Wi-Fi, a multi-faith prayer room, a quiet room and Lavazza coffee, with customer parking on site.
If you would rather not wait, ask about a courtesy car or collection and delivery when you book.
When are you open?
Monday to Friday 8am to 5pm, and Saturday 8am to 1pm. We are closed on Sundays.
How do I book?
Use the enquiry form on this page. Give us your registration and what the car needs, and we will reply during opening hours. If you like, choose Reverie Autos where the form asks how you heard about us.
Reverie Autocare is an independent specialist and is not affiliated with or endorsed by Jaguar Land Rover or Land Rover.
Our promise on every job
- Written approval before any extra work
- Photographic proof of what we find
- A promised update time
- No surprise invoice
- A test drive and verification where appropriate
Our service centre
Where will my car be looked after?
At our centre at 57 Great North Road, Welwyn Garden City, built so that waiting for your car is not wasted time.
- Seven ramps and an on-site MOT bay
- Three customer waiting areas
- A co-working space with Wi-Fi
- A multi-faith prayer room and quiet room
- Lavazza coffee
- Customer parking
Questions people ask us
- Is Reverie Autocare connected to Reverie Autos?
- Yes. Reverie Autocare is from the team behind Reverie Autos, and is on the same site at 57 Great North Road, Welwyn Garden City.
- Can you MOT my car?
- Yes. We have our own Class 4 MOT bay at the centre, so your car does not leave the site for its test.
- Will you work on the car I bought?
- Our specialism is German cars and Jaguar Land Rover. Send us the registration and we will tell you what we can do for your car.
- Will you do extra work without asking me?
- No. If we find something beyond what you booked, we show you the evidence and a written price. Work starts only after you give your written approval.
- Can I wait while my car is worked on?
- Ask when you book whether your job is one you can wait for. The centre has three customer waiting areas, a co-working space with Wi-Fi and Lavazza coffee.