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Car servicing

Car servicing for German cars and Jaguar Land Rover

Reverie Autocare carries out interim, full and manufacturer-schedule servicing at its service centre on Great North Road, Welwyn Garden City. Manufacturer-schedule servicing follows the plan set for your car using parts of matching quality, and no work beyond the agreed service is done without your written approval.

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Tell us about the car and what it needs. We reply during opening hours.

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What servicing do you offer?

We offer three kinds of service:

  • Interim service
  • Full service
  • Manufacturer-schedule servicing, following the service plan the manufacturer sets for your car

What each service covers depends on the car. We tell you what is included for your car when we quote.

Which cars do you service?

German cars and Jaguar Land Rover are our focus. We service BMW, MINI, Mercedes-Benz, Audi, VW and Jaguar Land Rover vehicles. If your car is another make, ask us when you enquire.

Which service does my car need?

Send us your registration and mileage with your enquiry. We check the manufacturer’s schedule for your car and tell you which service is due.

We use engine oil that meets the specification set for your engine. For more on how we keep each service in step with the manufacturer’s schedule, see service with continuity.

Does servicing follow the manufacturer’s schedule?

Yes. Manufacturer-schedule servicing follows the service plan the manufacturer sets for your car, using parts of matching quality.

What happens if the service finds something else?

A service can turn up a worn part or a fault that needs attention. When it does:

  • We show you what we found, with photos.
  • You get a written quote for each item.
  • No extra work is done without your written approval.
  • We give you a promised time for your next update.
  • There is no surprise invoice.

If a warning light or running fault needs more investigation, see car diagnostics.

Can I book an MOT at the same time?

Our Class 4 MOT bay is on site, so you can ask to book your MOT and service on the same visit. See MOT testing.

Can I wait, or do you offer a courtesy car?

Ask when you book whether your job can be done while you wait. While you are here, you can use:

  • three customer waiting areas
  • a co-working space
  • a multi-faith prayer room and a quiet room

If you need a courtesy car, or collection and delivery, ask when you book.

How much does a service cost?

Request a quote with your registration and we will quote for your car before any work is booked.

Reverie Autocare is an independent specialist and is not affiliated with or endorsed by BMW, MINI, Mercedes-Benz, Audi, Volkswagen, Jaguar Land Rover or Land Rover.

The Castrol Guarantee

Petrol and diesel vehicles under 12 years old and under 100,000 miles that we service with Castrol engine oil are eligible for the Castrol Guarantee.

Read Castrol's terms and conditions

Our promise on every job

  • Written approval before any extra work
  • Photographic proof of what we find
  • A promised update time
  • No surprise invoice
  • A test drive and verification where appropriate

Our service centre

Where will my car be looked after?

At our centre at 57 Great North Road, Welwyn Garden City, built so that waiting for your car is not wasted time.

  • Seven ramps and an on-site MOT bay
  • Three customer waiting areas
  • A co-working space with Wi-Fi
  • A multi-faith prayer room and quiet room
  • Lavazza coffee
  • Customer parking

Questions people ask us

Which service does my car need?
Send us the registration and mileage when you enquire. We check the manufacturer's schedule for your car and tell you which service is due.
Do you follow the manufacturer's service schedule?
Yes. Manufacturer-schedule servicing follows the service plan the manufacturer sets for your car, using parts of matching quality.
What happens if the service finds a problem?
We show you what we found, with photos, and give you a written quote. No extra work is done until you give your written approval.
Can I wait while my car is serviced?
Ask when you book whether your job can be done while you wait. Our centre has three customer waiting areas and a co-working space.
How much does a service cost?
Request a quote with your registration and we will quote for your car before any work is booked.

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