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For Hatfield drivers

A German car and Jaguar Land Rover specialist minutes from Hatfield

Reverie Autocare is at 57 Great North Road, Welwyn Garden City, AL8 7TL, about 7 minutes by car from the centre of Hatfield off-peak. We service, MOT and repair BMW, MINI, Mercedes-Benz, Audi, Volkswagen, SEAT, Škoda, Land Rover and Range Rover models, and we test to prove the cause of a fault before any part is fitted.

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Tell us about the car and what it needs. We reply during opening hours.

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How far is it from Hatfield?

Reverie Autocare is at 57 Great North Road, Welwyn Garden City, AL8 7TL. We are on the B197 Great North Road at Stanborough, just west of the A1(M).

From the centre of Hatfield it is about 2.9 miles by Comet Way and the A1001, and about 7 minutes by car off-peak. If you are aiming to arrive for 8.30am on a weekday, allow up to about 14 minutes. Check your route before you set off.

Can I drop the car off and get back to Hatfield?

Yes. Hatfield station is about 8 minutes from us by car, and Welwyn Garden City station is about 5 to 6 minutes by car or taxi. Both are more than half an hour away on foot, so if you are leaving the car for the day, plan a lift or a taxi.

Collection and delivery and a courtesy car are also available. Ask when you book whether they cover your address and suit your job.

Can I wait while the work is done?

There are three customer waiting areas, a co-working space with Wi-Fi, a multi-faith prayer room, a quiet room and Lavazza coffee, with customer parking on site. Ask when you book whether your job is one you can wait for.

Which cars do you work on?

We are an independent specialist for German cars and Jaguar Land Rover:

For each we offer servicing to the manufacturer’s schedule, MOT tests in our own Class 4 bay, and diagnosis and repairs, from warning lights to brakes, suspension, cooling and leaks.

What happens if you find a fault?

A fault code is not a repair. We test to prove the cause before any part is fitted, and then:

  • We show you the evidence, with photos.
  • You get a written price before any extra work starts, and nothing extra is done without your written approval.
  • We tell you when to expect your next update.
  • Where it is appropriate, we test drive the car to check the repair has worked.

Do you work on electric and hybrid cars?

Yes. Electric and hybrid work is carried out by technicians qualified to work on electric and hybrid vehicles.

When are you open?

Monday to Friday 8am to 5pm, and Saturday 8am to 1pm. We are closed on Sundays.

How do I book?

Use the enquiry form on this page. Give us your registration and what the car needs, and we will reply during opening hours.

Reverie Autocare is an independent specialist and is not affiliated with or endorsed by BMW, MINI, Mercedes-Benz, Audi, Volkswagen, SEAT, Škoda, Jaguar Land Rover, Land Rover or Range Rover.

Our promise on every job

  • Written approval before any extra work
  • Photographic proof of what we find
  • A promised update time
  • No surprise invoice
  • A test drive and verification where appropriate

Our service centre

Where will my car be looked after?

At our centre at 57 Great North Road, Welwyn Garden City, built so that waiting for your car is not wasted time.

  • Seven ramps and an on-site MOT bay
  • Three customer waiting areas
  • A co-working space with Wi-Fi
  • A multi-faith prayer room and quiet room
  • Lavazza coffee
  • Customer parking

Questions people ask us

How long does it take to get to you from Hatfield?
About 7 minutes by car off-peak from the centre of Hatfield, a distance of about 2.9 miles by Comet Way and the A1001. If you are aiming to arrive for 8.30am on a weekday, allow up to about 14 minutes. Check your route before you set off.
Which station is nearest if I leave the car with you?
Welwyn Garden City station, about 5 to 6 minutes away by car or taxi. Hatfield station is about 8 minutes by car. Both are more than half an hour away on foot, so plan a lift or a taxi.
Can I wait while my car is worked on?
For some jobs, yes. There are three customer waiting areas, a co-working space, Wi-Fi and Lavazza coffee. Ask when you book whether your job is one you can wait for.
Do you collect cars from Hatfield?
Collection and delivery is available. Ask when you book whether it covers your address and suits your job.
Are you linked to any car manufacturer?
No. Reverie Autocare is an independent specialist for German cars and Jaguar Land Rover, and is not affiliated with or endorsed by any manufacturer.
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