A PCO and chauffeur garage within reach of North London

Where are you?

Reverie Autocare is at 57 Great North Road, Welwyn Garden City, Hertfordshire, AL8 7TL. We are an independent service centre for private hire and chauffeur cars, as well as private owners.

If you are coming from Barnet, Edgware, Enfield or elsewhere in North London, check your route and journey time before you set off, especially at busy times of day.

When are you open?

Monday to Friday 8am to 5pm, and Saturday 8am to 1pm. We are closed on Sundays.

What can I get done in one visit?

Tell us everything the car needs when you enquire, and we will plan it as one visit where we can:

• Servicing to the car’s service indicator and the manufacturer’s schedule.
• An MOT in our own Class 4 bay. A PCO MOT is a standard MOT; what is different is the timing TfL sets.
• A pre-inspection check before your TfL licensing inspection.
• Repairs and diagnosis, from warning lights to suspension faults and leaks. We test to prove the cause before any part is replaced.
• Tyres and brakes, quoted for your car.

Can you plan the work around my licensing dates?

Yes. When you send an enquiry, tell us your MOT due date and your TfL inspection date, and we will plan the visit around them. TfL’s inspection manual says the first MOT certificate must be issued no more than 14 days before the licensing inspection, so the dates matter.

What happens if you find a fault?

• We show you the evidence, with photos where it helps.
• You get a written price before any work starts.
• Nothing extra is done without your written approval.
• We tell you when to expect your next update.

Can I wait, or get a courtesy car?

If you stay, there are three customer waiting areas, a co-working space, a multi-faith prayer room and a quiet room. Ask when you book whether your job is one you can wait for.

Collection and delivery and a courtesy car may be available. Ask when you book whether your area and your job are covered.

A courtesy car is for personal use only. In London, a vehicle used as a private hire vehicle must have a private hire vehicle licence in force, so a courtesy car cannot keep you earning.

Do you carry out the TfL inspection?

No. The licensing inspection is carried out at inspection sites agreed by TfL. It does not take place at Reverie Autocare, and we have no part in it.

You book the inspection directly with TfL, which says it does not offer a fast-track service. Our part is to help you prepare the car beforehand. The pre-inspection check cannot promise a pass.

Do you work on electric and hybrid cars?

Yes. Electric and hybrid work is carried out by technicians qualified to work on electric and hybrid vehicles.

Will the work help with platform requirements?

Each platform sets its own rules on which cars it accepts, and those rules change. We do not promise that any work will make a car eligible for a platform. Check the current requirements with the platform itself.

How do I book?

Use the enquiry form on this page. Give us your registration, what the car needs and your licensing dates, and we will reply during opening hours.