Audi and VW coolant loss
Losing coolant: water pump and thermostat housing leaks
On the later Audi EA888 petrol engines covered by Audi's technical guidance, coolant loss can come from a leak at the water pump or the thermostat housing seal, while coolant that disappears with no visible leak points to an internal leak, such as an EGR cooler on a diesel or a head gasket. We pressure-test the cooling system to find the exact leak point and replace only the part that is proven to leak, with your written approval first.
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Which cars and engines are affected?
This page covers coolant loss and related cooling faults on Audi, Volkswagen, SEAT and Škoda cars. For other work on these cars, see our Audi and VW specialist page.
- Petrol. Audi has published technical guidance on leaks from the water pump and the thermostat housing on later generations of its EA888 petrol engine. Put your registration in the enquiry form and we will check which engine your car has.
- Diesel. Some 1.6 and 2.0 TDI engines have a water pump controlled by the engine control unit. Its faults cause overheating with no leak, and are often misread as a thermostat or head gasket fault.
- Coolant loss with no visible leak. On diesels this can be an internal leak in the EGR cooler. See our EGR valve and cooler page.
What are the symptoms?
On EA888 petrol engines with a pump or housing leak:
- a low coolant warning
- coolant on the ground under the car
On TDI engines with a sticking electronic water pump:
- the temperature gauge reading above 110 °C
- poor heating inside the car
- cooling system fault codes
- overheating at low speed, with no external leak
What causes it?
- Petrol: a leak at the water pump or the thermostat housing. Coolant escapes from the pump’s weep hole or past the thermostat housing seal.
- Diesel: a sticking electronic water pump. The pump’s control collar can seize or its impeller can fail, and deposits can jam the shutter ring. The engine then overheats with no leak, and the fault is often misread as a thermostat or head gasket problem.
- Internal leaks. An EGR cooler leak, a head gasket fault or a cracked cylinder head can all lose coolant with nothing visible outside the engine.
How do you confirm the fault before fitting parts?
A fault code is not a repair, and a wet engine bay does not tell you which part is leaking. Before we quote for any parts, we:
- pressure-test the cooling system and find the exact leak point
- check whether the leak is at the water pump weep hole, the thermostat housing seal or both
- on TDI engines that overheat, check the coolant flow at the header tank return pipe
- where there is no visible leak, test for an internal leak before recommending any repair
We then show you what we found, with photos, and send a written price. No part is fitted until you give your written approval.
What does the repair involve?
- Water pump leak: we replace the pump only when the leak is at its weep hole.
- Thermostat housing leak: we repair the leak at the housing. We do not replace the pump and housing together unless both leaks are proven, and we always fit a new seal.
- TDI electronic pump: we fit an improved or conventional replacement pump, transfer the solenoid valve where needed, flush the system fully, refill with the correct coolant and bleed out the air.
Once the work is done, we pressure-test again, check that the leak or overheating has gone and verify the repair, including a road test where appropriate.
How long does a coolant leak repair take?
It depends on where the leak is and which part has to be replaced.
Before any work starts, you get a written price and a promised time for your next update. If the car needs to stay with us, ask about a courtesy car when you book.
Is there a recall for coolant leaks?
DVSA does list two Audi recalls for a different part, the electric auxiliary coolant pump, so check these first:
- R/2017/115: Audi A4, A5, A6 and Q5 built from May 2011 to October 2016.
- R/2018/152: Audi A4 and A5 built from May 2011 to May 2017.
Whether a recall applies depends on the individual car, so check your registration on gov.uk. Recall work is done by the manufacturer’s network, not by us.
Reverie Autocare is an independent specialist and is not affiliated with or endorsed by Audi, Volkswagen, SEAT or Škoda.
Our promise on every job
- Written approval before any extra work
- Photographic proof of what we find
- A promised update time
- No surprise invoice
- A test drive and verification where appropriate
Our service centre
Where will my car be looked after?
At our centre at 57 Great North Road, Welwyn Garden City, built so that waiting for your car is not wasted time.
- Seven ramps and an on-site MOT bay
- Three customer waiting areas
- A co-working space with Wi-Fi
- A multi-faith prayer room and quiet room
- Lavazza coffee
- Customer parking
Questions people ask us
- Why is my Audi losing coolant?
- If you can see a leak, Audi has published guidance on leaks at the water pump and the thermostat housing seal on later EA888 petrol engines. We pressure-test the system to find the exact point before quoting.
- Why is my Audi losing coolant but there is no leak?
- Coolant can be lost inside the engine. On a diesel, a leaking EGR cooler is one cause; a head gasket fault or a cracked cylinder head are the others. We test for each before recommending a repair.
- Do you replace the water pump and thermostat housing together?
- Not unless both are proven to leak. Audi's own guidance is to replace the part that is leaking, and to fit a new seal every time.
- My TDI is overheating but not losing coolant. Is it the thermostat?
- Not necessarily. Some 1.6 and 2.0 TDI engines have an electronically controlled water pump that can stick, causing overheating at low speed with no leak. It is often mistaken for a thermostat or head gasket fault, so we check the coolant flow first.
- Will I know the cost before you start?
- Yes. After testing you get a written price and a promised time for your next update, and no part is fitted until you give your written approval.